A quality welcome

Belgium is known for its warmth and humour when welcoming visitors and our city is no exception to the rule !

Walloon Quality Destination

The Inforville Tourist Information Office of Ottignies-Louvain-la-Neuve is the 12th tourist establishment to be granted the label of «Walloon Quality Destination» in the Walloon Brabant province (out of 175 labels granted in Wallonia in 2016). The «Walloon Quality Destination» label is a simple and flexible quality management tool launched in Wallonia in 2012. With this labelling system, the Inforville Tourist Information Office has undertaken a process of continual improvement of its services. It is a guarantee that you will enjoy yourself.

The Quality label ensures that :

  • Your satisfaction is our priority
  • Providing you with quality service is essential for us
  • You feel welcomed in a special way

Your opinions and complaints are taken into account and enable us to constantly improve our services.
And there’s more!
Our constant efforts to improve our services and the quality of the welcome to Ottignies-Louvain-la-Neuve has also led to the city being recognised as:
A cycle-friendly city
A garden city
A “handicity” (integration of handicapped persons into city life)

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